Last Thursday my Kyocera Torque began a firmware update which rebooted to the following message "Error 8713: Fatal Error. Service required. Please contact your service provider"
Did you know that the Bluemound Sprint corporate location in Brookfield is no longer a service center? That's messed up. Sprint has turned over most of it's service in Wisconsin to an agent. So I had to drive to the Universal Wireless location in Waukesha.
Universal Wireless was unable to reflash my phone, so it's bricked, and they ordered a new one for me. I just got a call that it's in and I can pick it up. I'll stop tomorrow morning to get it.
I see on the Sprint forums, that I'm not the only one who had this happen to them.